Question 1

Do you provide free quotes?

Accepted Answer

Yes, we offer free quotes for single element installations such as patios, decking, or artificial turf.

For projects involving multiple elements or requiring design services, please get in touch so we can discuss your specific requirements in more detail and provide you with a tailored quote.

Question 2

How much does landscaping cost?

Accepted Answer

Landscaping costs can vary widely depending on the project scope, materials used, access, and other factors. For a detailed breakdown of potential expenses and factors that influence pricing, check out our comprehensive blog post: How much does landspaing cost? (https://www.proterior.co.uk/post/landscapingcosts)

Question 3

What services do you offer?

Accepted Answer

We offer a comprehensive range of services including garden design, landscape construction, planting, hardscaping, and softscaping.

Question 4

What areas do you cover?

Accepted Answer

We primarily serve Kingswinford and surrounding regions. Please contact us to confirm if we can accommodate your location.

Question 5

Are you VAT registered?

Accepted Answer

Yes, we are VAT registered. This ensures our business operations are transparent and compliant with tax regulations, offering you added confidence in our professionalism and reliability.

Question 6

How do I get started with a garden design project?

Accepted Answer

You can start by contacting us (www.proterior.co.uk/contact)to schedule a consultation. During this initial meeting, we’ll discuss your vision, preferences, and budget.

Question 7

Are you insured?

Accepted Answer

Yes, we are fully insured for £1,000,000, we are happy to provide insurance certificates on request.

Question 8

How long does a garden design project take?

Accepted Answer

Project timelines can vary based on size and complexity. A typical project may take anywhere from a few weeks to several months.

Question 9

Do you offer maintenance services after the project is completed?

Accepted Answer

Unfortunately we don't offer a regular maintenance service at the moment, we specialise in the design and build aspects as this is what we are good at.

Question 10

Can you help with small garden projects or only large ones?

Accepted Answer

We cater to projects of all sizes, from small urban gardens to large estates.

Question 11

What is hardscaping and do you offer it?

Accepted Answer

Hardscaping refers to non-plant elements like patios, walkways, retaining walls, and water features. Yes, we offer a full range of hardscaping services.

Question 12

Can you provide references or examples of your previous work?

Accepted Answer

Yes, we can provide references and showcase a portfolio of our completed projects.

Question 13

How do I prepare for your visit to my property?

Accepted Answer

We recommend having a clear idea of your goals and preferences. If possible, gather any inspiration photos or ideas you might have to discuss during our consultation.

Question 14

How do you ensure the quality of your work?

Accepted Answer

We employ experienced professionals and use high-quality materials. Our attention to detail and commitment to excellence ensure superior results. Each project will have a Project Manager that will over see the work, the onsite team leader will report directly to the project manager keeping open a seamless line of communication.

Question 15

Can you help with garden lighting?

Accepted Answer

Yes, we design and install garden lighting, we work with local electricians to ensure all work is completed to the correct standards and signed off.

Frequently Asked Questions