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Frequently Asked Questions

  • Do you provide free quotes?
    For full details on each service option and associated costs, please visit: https://www.proterior.co.uk/services
  • What services do you offer?
    We offer a comprehensive range of services including garden design, landscape construction, planting, hardscaping, and softscaping.
  • What areas do you cover?
    We primarily serve Kingswinford and surrounding regions. Please contact us to confirm if we can accommodate your location.
  • Are you VAT registered?
    Yes, we are VAT registered. This ensures our business operations are transparent and compliant with tax regulations, offering you added confidence in our professionalism and reliability.
  • How do I get started with a garden design project?
    You can start by contacting us to schedule a consultation. During this initial meeting, we’ll discuss your vision, preferences, and budget.
  • Are you insured?
    Yes, we are fully insured for £1,000,000, we are happy to provide insurance certificates on request.
  • How much does a garden design project typically cost?
    The cost varies depending on the scope and complexity of the project. We provide customised quotes after the initial consultation.
  • How long does a garden design project take?
    Project timelines can vary based on size and complexity. A typical project may take anywhere from a few weeks to several months.
  • Do you offer maintenance services after the project is completed?
    Unfortunately we don't offer a regular maintenance service at the moment, we specialise in the design and build aspects as this is what we are good at.
  • Can you help with small garden projects or only large ones?
    We cater to projects of all sizes, from small urban gardens to large estates.
  • What is hardscaping and do you offer it?
    Hardscaping refers to non-plant elements like patios, walkways, retaining walls, and water features. Yes, we offer a full range of hardscaping services.
  • Can you provide references or examples of your previous work?
    Yes, we can provide references and showcase a portfolio of our completed projects.
  • How do I prepare for your visit to my property?
    We recommend having a clear idea of your goals and preferences. If possible, gather any inspiration photos or ideas you might have to discuss during our consultation.
  • How do you ensure the quality of your work?
    We employ experienced professionals and use high-quality materials. Our attention to detail and commitment to excellence ensure superior results. Each project will have a Project Manager that will over see the work, the onsite team leader will report directly to the project manager keeping open a seamless line of communication.
  • Can you help with garden lighting?
    Yes, we design and install garden lighting, we work with local electricians to ensure all work is completed to the correct standards and signed off.

Whether you are curious about our services, the process of starting a project, or specific details about our practices, this section is designed to provide you with clear and helpful information.

 

If you have any additional questions or need further assistance, please do not hesitate to contact us. We are dedicated to making your experience with Proterior seamless and enjoyable.

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