Code of Conduct

Our team are required to follow the Proterior code of conduct at all times. This ensure's we continue to provide the best possible service to all our clients.

  • To display a polite and professional attitude at all time

  • To arrive on site promptly at the agreed time, if delayed a courtesy call/message will be sent to notify the client.

  • To show courtesy, integrity and honesty at all times

  • To ensure that specific customer requirements are fully understood

  • To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised

  • To ensure adequate measures are taken to protect fixtures and fittings.

  • To comply fully with health & safety regulations

  • To handle any customer dissatisfaction in a courteous, respectful and objective manner.

  • To provide all customers with the opportunity to comment on the quality of service received.

If you have any further questions or would like to book in for a quote then get in touch with us today, we are happy to help!